How to Pay Your Invoice

Bank Payment: ACH or Wire Transfer

Bank transfer is the preferred payment method for most DuneX projects. Your invoice may include a secure bank payment option, or our billing team can provide wire instructions upon request.

ACH bank payment

• No additional processing fee;
• Fast electronic processing;
• Automatic invoice update when paid through the invoice payment link;
• Recommended for most U.S. customers;
• Works well with corporate and university finance systems.

Wire transfer

If your organization prefers a traditional bank wire, full banking details will be provided on your invoice or upon request from our billing team.

Please include your invoice number in the payment memo and email remittance confirmation to billing@dunexbio.com.

Credit Card Payment

DuneX accepts credit card payments for teams that prefer to pay by corporate card, purchasing card, or department card.

Accepted cards

Your invoice may include a “Pay by Card” option for convenient online payment and instant confirmation.

A 3% processing fee applies to credit card transactions unless otherwise stated in your quote or agreement.

Marketplace Payments

If your organization uses a procurement marketplace, DuneX can support project routing through selected third-party platforms.

Scientist.com

• Useful for biotech and pharma teams using centralized purchasing;
• Purchase orders, invoicing, compliance, and payment can be handled inside the platform;
• Suitable for customers who require marketplace-based procurement workflows.

Science Exchange

• Supports standardized contracting and marketplace-based audit trails;
• Invoices and payments may be processed in-platform;
• Suitable for organizations requiring Science Exchange workflows.

Please let us know during quotation if you would like your project routed through Scientist.com, Science Exchange, or another approved procurement workflow.

Purchase Orders

DuneX accepts official purchase orders from qualified institutions, universities, biotech companies, pharma companies, and approved organizations.

A valid purchase order should include

• DuneX quote number or invoice number;
• Legal entity name and billing address;
• Authorized purchaser or approver;
• Payment terms, such as Net 15 or Net 30;
• Internal project, department, or grant reference, if applicable;
• Billing contact name and email address.

Once the purchase order is reviewed and accepted, your project can be scheduled according to the approved quote or statement of work.

If your organization requires vendor onboarding, W-9 documentation, or additional billing forms, please contact billing@dunexbio.com.

Payment Terms and Billing Support

Payment terms are specified in your quote, invoice, statement of work, or other written agreement.

Typical billing terms

• Standard payment terms are typically Net 15 to Net 30 days unless otherwise stated;
• Prepayment may be required for large, custom, or long-duration projects;
• Milestone-based billing may apply to multi-stage projects;
• Project scheduling may depend on receipt of a purchase order, deposit, or approved payment arrangement.

Billing support

For updated invoices, receipts, W-9 forms, banking details, remittance confirmation, or payment questions, please contact:

billing@dunexbio.com

Please include your invoice number, quote number, or project reference when contacting billing.